Guides

Health insurance, in plain English.

Short answers to the things clients ask us most. No jargon, and nothing you need to sign in to read.

Care that's already paid for.

Every Marketplace plan covers this list with no copay and no coinsurance. You don't need to have met your deductible. Most people never use it.

Four things worth knowing first

Use an in-network provider
These are free when you go to a provider in your plan's network. Out of network, you may be charged the full amount. Worth checking before you book.
Your deductible doesn't apply
You don't have to meet your deductible first. These are free from the start of the plan year.
A screening can turn into a diagnosis
If your doctor finds something and treats it during the same visit, that part is normal care and can be billed. It's fair to ask beforehand whether the visit is billed as a screening.
$0 isn't guaranteed in every case
Plans differ, and so do the rules for age and risk. If you're not sure whether something is covered for you, call us or your carrier before the appointment.

For all adults

Covered with no copay or coinsurance on every Marketplace plan.

  • Blood pressure screening
  • Cholesterol screeningcertain ages, or at higher risk
  • Depression screening
  • Obesity screening and counseling
  • Tobacco use screening, and help quitting
  • Alcohol misuse screening and counseling
  • Diet counselingadults at higher risk of chronic disease
  • Immunizationsflu, COVID-19, shingles, tetanus and others
  • Colorectal cancer screeningages 45 to 75
  • Lung cancer screeningages 50 to 80, at high risk
  • Type 2 diabetes screeningages 40 to 70, overweight or obese
  • Hepatitis C screeningages 18 to 79
  • Hepatitis B screeninghigher-risk adults
  • HIV screeningages 15 to 65, and other ages at higher risk
  • PrEP — medication to prevent HIVHIV-negative adults at high risk
  • Syphilis screeninghigher-risk adults
  • Tuberculosis screeningcertain higher-risk adults with no symptoms
  • Sexually transmitted infection prevention counselinghigher-risk adults
  • Statin medicationages 40 to 75, at high risk
  • Aspirin to prevent heart disease and colorectal cancerages 50 to 59, at high risk
  • Abdominal aortic aneurysm screening, oncemen of certain ages who have smoked
  • Fall prevention — exercise, physical therapy and vitamin Dages 65 and over

For women

In addition to everything on the list above.

  • Well-woman visits
  • Breast cancer screening mammogramevery 1 to 2 years from age 40
  • Cervical cancer screening (Pap test)ages 21 to 65
  • BRCA genetic test counseling
  • Breast cancer chemoprevention counseling
  • Bone density screeningage 65 and over
  • Birth control — FDA-approved methods, and sterilization procedures
  • Chlamydia screening
  • Urinary incontinence screening
  • Domestic violence screening and counseling
  • Diabetes screeningwith a history of gestational diabetes

If you're pregnant, or might become pregnant

Covered before, during and after pregnancy.

  • Folic acid supplements
  • Gestational diabetes screening
  • Preeclampsia prevention and screening
  • Hepatitis B screeningat the first prenatal visit
  • Rh incompatibility screening
  • Urinary tract infection screening
  • Gonorrhea and syphilis screening
  • Maternal depression screening
  • Breastfeeding support, counseling and supplies
  • Tobacco counseling

For children

From newborn checks through to the teenage years.

  • Well-baby and well-child visits
  • Immunizations
  • Height, weight and BMI measurements
  • Vision screening
  • Hearing screeningnewborns, then regularly
  • Newborn blood screening
  • Bilirubin, hypothyroidism and PKU screeningnewborns
  • Sickle cell screeningnewborns
  • Antibiotic eye ointmentnewborns, to prevent gonorrhea infection
  • Developmental screeningunder age 3
  • Autism screeningat 18 and 24 months
  • Behavioral assessments
  • Depression screeningroutinely from age 12
  • Blood pressure screening
  • Obesity screening and counseling
  • Oral health risk assessment6 months to 6 years
  • Fluoride varnishinfants and children with teeth
  • Fluoride supplementswhere drinking water has no fluoride
  • Lead screeningat-risk children
  • Hematocrit or hemoglobin screening
  • Dyslipidemia (cholesterol) screeningages 9 to 11 and 17 to 21
  • Alcohol, tobacco and drug use assessmentadolescents
  • Tuberculin testinghigher-risk children
  • HIV and hepatitis B screeninghigher-risk adolescents
  • PrEP — medication to prevent HIV
  • Sexually transmitted infection counseling and screeninghigher-risk adolescents

Not sure whether something on this list is covered for you? Call us on 8037610222and we'll check your plan with you.

Based on the Marketplace list of covered preventive services, last checked September 2026. Coverage rules can change from one plan year to the next.

Insurance words, explained.

Every one of these turns up on a plan document sooner or later. Here's what they actually mean.

What you pay

The four numbers that decide what a plan actually costs you.

Premium
The monthly bill for having the plan. You pay it whether or not you see a doctor.Miss it and coverage can end, even if everything else is in order.
Deductible
The amount you pay for care yourself before the plan starts paying its share.With a $3,000 deductible, you cover the first $3,000 of care. Preventive visits usually don't count against it — they're free from day one.
Copay
A flat fee for a particular visit or prescription.$30 every time you see your family doctor, whatever the visit costs.
Coinsurance
A percentage of the bill rather than a flat fee. It usually kicks in after your deductible.20% coinsurance on a $1,000 procedure means you pay $200.
Out-of-pocket maximum
The most you can pay in one year for covered care. After that, the plan pays 100%.This is the number that matters if something serious happens. Premiums don't count toward it.

Doctors and prescriptions

Who you can see, and what's covered.

Network
The doctors, hospitals and pharmacies your plan has an agreement with. Staying inside it is almost always cheaper.
Out-of-network
A provider without an agreement with your plan. Some plans pay less for this; some pay nothing at all.Worth checking before an appointment, not after. This is the most common reason a bill is bigger than expected.
Primary care provider (PCP)
Your main doctor — the one who handles everyday care and refers you on when you need a specialist.
Referral
Your PCP formally sending you to a specialist. Some plans need one before they'll cover the specialist visit.
Prior authorization
Your plan agreeing in advance to cover something — often a scan, a surgery, or an expensive drug.Skipping it can mean the plan refuses the bill afterwards.
Formulary
The list of prescriptions your plan covers, usually sorted into tiers that cost you different amounts.If a medication you take isn't on it, that's worth knowing before you pick a plan.

Paperwork you'll see

Documents that arrive and look like bills but usually aren't.

Explanation of benefits (EOB)
A summary from your insurer showing what a visit cost, what they paid, and what's left for you.It is not a bill. The bill comes from the doctor's office.
Summary of benefits and coverage (SBC)
A short standard document describing what a plan covers and what it costs. Every plan has one, in the same format, so plans can be compared side by side.

Enrolling and staying covered

When you can sign up, and what help you might qualify for.

Open Enrollment
The yearly window when anyone can start, switch or drop a Marketplace plan.
Special Enrollment Period (SEP)
A window outside Open Enrollment that opens after certain life events — losing coverage, moving, marriage, a new baby.Usually 60 days from the event. Miss it and you may have to wait for Open Enrollment.
Qualifying life event
The change that opens a Special Enrollment Period for you.
Premium tax credit (subsidy)
Help from the government paying your monthly premium, based on your household income and size.It's usually applied straight to the premium, so you see a smaller bill rather than waiting for tax time.
Cost-sharing reduction
Extra help that lowers your deductible, copays and out-of-pocket maximum. Only available on Silver plans, and only at certain income levels.
Effectuation
Your carrier switching the policy on, which normally happens once the first premium is paid.Enrolled and effectuated are not the same thing. Until the first payment clears, you're enrolled but not yet covered.
Minimum essential coverage
Coverage that counts as real health insurance under the law — a job plan, Medicare, Medicaid, or a Marketplace plan.Losing it is what opens a Special Enrollment Period. Short-term or discount plans usually don't count.
Data matching issue (DMI)
The Marketplace couldn't match something on your application — income, citizenship, a Social Security number — against its own records, so it asks for a document.There's a deadline, and missing it can cost you coverage or your subsidy. Anything we need from you shows up in your portal.

These guides explain how coverage generally works. Your own plan is what decides what you pay — give us a call and we'll look it up with you.